Process And Methodology Solutions
Over many years of industry experience, we've developed a methodology that applies to all projects regardless of size, length, and type of service. This continuous process, namely our development lifecycle, begins with learning your goals and ends with far exceeding them. Note that consultation services often only require a few hours, so this process is not exactly correct but this thought process is always used.
 | Please read through the steps involved in our consultation processes. |
The first step is to discover and define the goals of your business while considering your immediate and future needs and assigning priority to work with within your budget limitations. Your job is to teach us your vision, and ours is to bring it to life. Whether your solution takes just a few minutes, or a few months, this same process applies. The discovery phase clearly states the problem, and contains all of the information needed to design a solution to the problem
After we've completed the discovery phase and received the client's approval, we come to the design phase. Then, keeping in mind all your goals, priorities, and budget concerns. We will begin to design your solution including a project completion timeline the design will detail the scope of work needed and be all-inclusive. Economic, operational, and technical feasibility will all be assessed as well as the total cost of ownership of the new system. We will also be sure that whatever system we design meets your needs perfectly and is scalable to meet future business demands. When both our technician(s) and you, the client, are completely satisfied with the proposal, we then move forward with project development
In the development phase, the plans and ideas which were drawn up in the design phase will be created. Import and conversion of all database information is done at this time. Great attention to detail is given and we make sure that no matter what kind of project you are developing, it is done well. Functional versions of your project are created and every aspect of it is tested thoroughly before we deploy it for use. Clients can often watch the progress of their development if it is on-site and participate in testing. All server configurations, policies, databases, backup systems, workstation setups, etc. are tested and double-tested with intensive load and usage simulations if necessary. Early comprehensive testing and familiarity with your systems helps to ensure smooth operation after deployment
The final stage of the project's creation is deployment. Once it is demonstrated that the project functions as desired and outlined in our agreed upon proposal, it is deployed for use. Launches are pre-planned to ensure minimal interruption to business functions.
As a full service I.T. solutions provider, we go beyond the standard 4-Ds development process. We are committed to your company's ongoing success and thus our relationship does not end. Monitoring your systems for errors, performance, and gathering statistical information play an important role for the long-term success of any information system. Help desk support is available to monitor and track issues with your systems and get a tech out to you to troubleshoot them quickly. We can remotely monitor systems 24 hours a day as necessary if they are critical to your business operations.
As your business requirements change, so too will the needs of your systems. Ongoing maintenance is necessary to any business information system, whether through user support and system administration, or just performing reliable scheduled backups. Desktop and server systems can be remotely maintained as well. This means kept up to date with the latest critical updates, virus definitions, software versions, etc. This process helps your systems run smoothly and keeps them protected from harm at all times.
Testing Process
